Terms of Use for Online Programs & Products
Please read these Terms of Use carefully before purchasing, accessing or using any of our Programs, Products and Services.
Additionally, please review the terms of our Privacy Policy for how your information is stored and shared.
Terms of Use
Broadbent School of Violin Artistry
Last updated: November 10, 2026
Welcome to the Broadbent School of Violin Artistry. Please read these Terms of Use carefully before accessing our website, purchasing a course, enrolling in a membership, booking instruction, or using any of our educational materials.
These Terms of Use govern your access to and use of the website at https://heatherkayeviolin.com, as well as the educational programs, courses, memberships, workshops, lessons, recordings, downloadable materials, and related services offered by the Broadbent School of Violin Artistry (collectively, the “School”).
By purchasing or using our products or services, you agree to these Terms of Use. If you do not agree, please refrain from purchasing or using the relevant products or services.
1. About the School
The Broadbent School of Violin Artistry provides violin education through recorded courses, guided study materials, live instruction, workshops, memberships, and related educational resources.
The School is founded and directed by violinist and pedagogue Heather Kaye Broadbent.
References to “the School,” “we,” “our,” and “us” in these Terms refer to the provider of these educational products and services. References to “you” refer to the purchaser, student, member, or website visitor.
For questions about these Terms, contact:
2. Educational Purpose
Our programs and materials are intended for educational purposes.
Violin study involves individual physical coordination, musical development, practice habits, and personal circumstances. Progress varies among students, and no particular result, level of proficiency, or rate of improvement is guaranteed.
Students are responsible for making appropriate decisions about their practice, physical comfort, and use of instructional materials.
Our instruction does not constitute medical advice, diagnosis, or treatment. If you experience pain, injury, or other physical concerns, consult a qualified healthcare professional.
3. Intellectual Property and Ownership
All original educational materials produced by the School remain the intellectual property of the School or their respective rights holders.
These materials may include:
- Recorded lessons, workshops, demonstrations, and courses
- Written instruction, study guides, exercises, and downloadable resources
- Original teaching frameworks, course organization, and instructional presentations
- Website content, photographs, graphics, and other original materials
Purchasing a course or membership grants you a limited, personal, nonexclusive, nontransferable license to access and use the materials provided with that purchase.
Purchasing access does not transfer copyright or ownership of the materials to you.
Unless expressly permitted in writing, you may not reproduce, redistribute, resell, republish, publicly upload, or commercially exploit our educational materials.
You may print or download materials specifically made available for that purpose for your own personal study.
You may not share paid course access, account credentials, recordings, or downloadable materials with others.
These restrictions do not limit rights you may have under applicable copyright law.
4. Individual Courses and Digital Products
Individual courses and digital products may be purchased through our online store or another designated purchasing platform.
The product description and checkout page identify the content, price, and access arrangements applicable to each purchase.
Access may be provided through a third-party learning or commerce platform, including Payhip.
Unless otherwise stated in the product description, purchases are intended for the individual purchaser and may not be transferred to another person.
We may make reasonable updates to course content, organization, presentation, or delivery methods over time.
If a product includes access for a specified period, that period will be stated in the product description or checkout terms.
5. School Membership
The Broadbent School of Violin Artistry offers a recurring membership providing access to designated courses, educational resources, and membership activities.
The current membership price and included benefits are displayed on the membership sales and checkout pages.
Membership access may include recorded courses, Co-Practice opportunities, and other resources identified in the membership description.
We may update the membership library and available activities as the School develops. Specific live sessions, courses, instructors, or features are not guaranteed indefinitely unless expressly stated.
Membership Billing
Memberships are billed on a recurring basis according to the billing interval and price displayed at checkout.
By enrolling, you authorize the payment platform to charge the applicable recurring membership fee until the membership is canceled.
Membership Cancellation
You may cancel your membership through the applicable account or subscription management process, or contact us for assistance at support@heatherkayeviolin.com.
Cancellation stops future recurring charges when completed before the next scheduled billing date.
Unless otherwise stated at checkout, access continues through the end of the current paid billing period.
Cancellation does not ordinarily provide a refund for a billing period that has already begun, except where required by applicable law or expressly provided in the applicable purchase terms.
Access Following Cancellation
When membership ends, access to membership-only courses, recordings, and resources may end.
Individual courses purchased separately remain subject to the access terms applicable to those purchases.
Materials specifically provided for download during an active membership may be retained for personal use unless their accompanying terms state otherwise. Downloading materials does not transfer copyright or permit redistribution.
6. Private Lessons, Coaching, and Live Workshops
Private instruction, coaching, and live workshops may have additional scheduling, attendance, cancellation, and payment conditions.
Those conditions will be communicated through the applicable booking page, checkout page, or written agreement.
Students are responsible for reviewing the terms applicable to the particular service they purchase.
If a session includes a recording, its availability and permitted use will be communicated separately.
Participation in a live class or workshop does not automatically grant permission to record, reproduce, or distribute the session.
7. Prices and Payments
Prices are displayed at the time of purchase and may vary according to the product, membership, promotion, or service offered.
Payments may be processed by third-party providers. Those providers may have separate terms governing payment processing, account management, and transactions.
You agree to provide accurate payment and contact information and to maintain valid payment details for recurring subscriptions.
We reserve the right to change prices for future purchases.
Changes to an existing recurring subscription will be handled in accordance with the applicable checkout terms, platform requirements, and law, including any required advance notice.
8. Refund Policy
Because digital educational products may provide immediate access to substantial recorded instruction and downloadable materials, sales of individual digital courses and products are generally final, except where a refund is required by applicable law or expressly offered in the product description.
Membership payments are generally nonrefundable for billing periods already charged, except where required by law or expressly stated at checkout.
Private lessons, coaching, and live workshops may have separate refund or cancellation terms communicated at the time of booking or purchase.
If you experience an access problem, duplicate charge, or billing error, please contact support@heatherkayeviolin.com so that we can investigate and address the issue.
Nothing in this policy limits any nonwaivable consumer rights or remedies available under applicable law.
9. Student Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials.
Accounts and purchased access are intended for individual use unless expressly stated otherwise.
You agree not to share login information or permit unauthorized access to paid materials.
We may suspend or restrict access where reasonably necessary to address unauthorized account sharing, misuse of materials, payment problems, or other substantial violations of these Terms.
Where appropriate, we will attempt to notify you and provide an opportunity to resolve the issue.
10. Student Conduct and Community Participation
Students participating in live lessons, workshops, Co-Practice activities, or School communities are expected to treat instructors and other participants respectfully.
Harassment, threats, deliberate disruption, unauthorized recording, and misuse of another participant’s personal information are prohibited.
We may remove a participant from an activity or restrict access where necessary to protect the learning environment or other participants.
Any refund or other remedy in such circumstances will be determined in accordance with the applicable purchase terms and law.
11. Recordings, Testimonials, and Student Contributions
Certain live educational activities may be recorded for instructional purposes.
When recordings are planned, we will provide appropriate notice and obtain any consent required by applicable law.
Participation in a class does not, by itself, grant the School unrestricted permission to use your image, voice, name, or likeness in public marketing.
If we wish to use an identifiable student recording, photograph, testimonial, or other contribution for promotional purposes, we will obtain any permission required for that use.
Students retain ownership of their original performances, compositions, written work, and other original contributions, subject to any permissions they expressly grant.
Students must obtain appropriate permission before sharing recordings or identifying information belonging to other participants.
12. Third-Party Platforms and External Links
The School may use third-party platforms to deliver courses, process payments, host videos, manage memberships, or communicate with students.
These services operate under their own terms and privacy practices.
We are not responsible for the independent policies or activities of third-party providers, although we will make reasonable efforts to address problems affecting access to products or services purchased from us.
Our website may contain links to external resources. Such links are provided for convenience and do not necessarily constitute endorsement.
13. Privacy and Personal Information
We collect and use personal information in connection with website operations, purchases, course delivery, membership administration, and communications.
Our handling of personal information is described in our Privacy Policy, available through the website.
Payment information may also be processed and stored by the relevant payment provider.
We do not claim ownership of your personal information or original student work.
14. Availability and Changes to Services
We make reasonable efforts to maintain access to purchased educational products and services.
However, occasional interruptions may occur because of maintenance, technical issues, platform outages, or circumstances beyond our reasonable control.
We may revise, improve, reorganize, or discontinue particular features or offerings.
Where a material change affects paid access or an outstanding contractual commitment, we will address the change in accordance with applicable law and the relevant purchase terms.
15. Disclaimer of Warranties
To the extent permitted by applicable law, our educational products and services are provided without guarantees of particular musical, professional, or personal outcomes.
We do not guarantee uninterrupted or error-free operation of websites, platforms, or digital delivery systems.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot lawfully be excluded.
16. Limitation of Liability
To the extent permitted by applicable law, the School is not responsible for indirect or consequential losses arising from the use of its educational materials or services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud, willful misconduct, or other matters protected by applicable law.
Students remain responsible for their own practice decisions, instrument use, and physical well-being.
17. Termination of Access
You may stop using our services at any time.
Recurring memberships must be canceled through the applicable subscription process to prevent future charges.
We may terminate or restrict access for substantial violations of these Terms, including unauthorized distribution of copyrighted materials, fraudulent activity, or serious misconduct.
Termination does not transfer ownership of our educational materials or eliminate restrictions on their unauthorized reproduction and distribution.
Any remaining payment obligations, refunds, or remedies will be determined by the applicable purchase agreement and law.
18. Resolving Concerns
We value professional and respectful communication with our students.
If you have a concern about a purchase, membership, course, or service, please contact:
We will make reasonable efforts to review the concern and seek a practical resolution.
Nothing in these Terms prevents you from exercising legal rights or remedies available under applicable law.
19. Changes to These Terms
We may update these Terms of Use to reflect changes in the School, its services, technology, or applicable requirements.
The current version will be published on this website with an updated revision date.
Where a change materially affects an existing paid agreement, any required notice or consent will be provided.
20. Contact Information
Broadbent School of Violin Artistry
Founded and directed by Heather Kaye Broadbent
Website: https://heatherkayeviolin.com
Email: support@heatherkayeviolin.com
© 2026 Broadbent School of Violin Artistry. All rights reserved.